Terms of Use

Effective Date: August 14, 2026

1. Acceptance of Terms

Welcome to GMBMantra. These Terms of Use ("Terms") constitute a legally binding agreement between you ("you," "your," or "User") and GMBMantra ("we," "us," or "our") governing your access to and use of the GMBMantra platform, website at gmbmantra.ai, and all related services (collectively, the "Service").

By creating an account, clicking "Sign in with Google," checking the "I agree" box, or otherwise accessing the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Refund Policy. If you do not agree to all of these Terms, you must not access or use the Service.

You represent that you are at least 18 years of age and have the legal capacity to enter into binding contracts. If you are using the Service on behalf of a business entity, you represent that you have the authority to bind that entity to these Terms.

2. Description of Service

GMBMantra is a software-as-a-service (SaaS) platform for Google Business Profile management. The Service provides:

  • AI-powered review response generation and management
  • Automated and scheduled Google Business Profile posting
  • Geo-grid rank tracking and local SEO heatmaps
  • Performance analytics, insights, and reporting
  • Multi-location management tools
  • Keyword tracking and competitor analysis
  • AI visibility (GEO) tracking across AI search platforms
  • Review generation campaigns and QR code tools

The Service relies on third-party APIs, including Google Business Profile API. We do not guarantee the availability, accuracy, or continuity of any third-party service.

3. Account Registration and Security

3.1 Account Creation

You must create an account using Google OAuth to access the Service. You agree to provide accurate and complete information and to keep your account credentials secure. You are solely responsible for all activity that occurs under your account.

3.2 Business Authorization

You represent and warrant that you own or are authorized to manage the Google Business Profiles you connect to the Service and that you have authority to act on behalf of the businesses associated with those profiles.

3.3 Account Responsibility

You are responsible for all actions taken through your account. You must notify us immediately of any unauthorized use. We are not liable for any loss arising from unauthorized access to your account.

4. Free Credits

4.1 Signup Credits

Every new account receives 100 free credits on first sign-in so that you may evaluate the Service before making any payment. No credit card is required to create an account or to use these credits.

4.2 Purpose of Free Credits

The free credits are provided so that you can evaluate the paid features, including AI review replies, AI post generation and rank scans, before deciding to buy anything. By purchasing credits you acknowledge that you have had adequate opportunity to evaluate the Service and are making an informed purchasing decision.

4.3 No Automatic Conversion

There is no trial that converts into a paid plan. Your account will never be charged automatically. When your free credits are used up, paid actions simply pause until you choose to buy more, and the free features of the Service continue to work.

4.4 One Signup Bonus Per Customer

The free credit bonus is granted once per customer. Creating multiple accounts to obtain additional free credits is prohibited and may result in termination of all associated accounts.

5. Credits, Billing, and No-Refund Policy

5.1 Pay-As-You-Go Credits

The Service is provided on a pay-as-you-go basis using credits. There is no subscription and no minimum commitment. Credits are consumed by AI and publishing actions at the rates published in the Service; viewing your data and syncing from Google are free. Current pricing is available at gmbmantra.ai/pricing and may change with 30 days' notice. Changes to pricing do not affect credits you have already purchased.

5.2 Billing and Authorization

Credits are purchased as one-time payments. By buying a credit pack you authorize GMBMantra and our payment processor (Stripe) to charge your payment method once for that purchase, plus any applicable taxes. You are not authorizing any recurring charge. We do not store your payment method for automatic billing, and no further charge is made unless you initiate another purchase.

5.3 Credit Purchases Are Final

Because we provide free credits for you to evaluate the Service before any payment is required, and because each purchase is a one-time payment you actively choose to make, credit purchases are final and non-refundable. By buying credits you acknowledge and agree that:

  • You have had sufficient opportunity to evaluate the Service using your free credits
  • You are making an informed decision to purchase a specific credit pack at a stated price
  • Credit purchases are non-refundable, including where credits remain unused
  • Credits have no cash value and cannot be exchanged, transferred between accounts, or redeemed for money

Credits do not expire, so unused credits remain available in your account. This does not limit our correction of genuine billing errors: if you are charged twice for the same purchase, or credits are deducted for an action that did not complete, contact us at info [at] gmbmantra.ai and we will investigate and correct your balance.

5.4 No Subscription to Cancel

Because the Service is pay-as-you-go, there is no recurring plan to cancel and no renewal date to miss. If you no longer wish to use the Service, simply stop buying credits; your account remains open and the free features continue to work. If you want your account and data deleted, contact us at info [at] gmbmantra.ai. Deleting your account forfeits any remaining credit balance, which is not refundable in money.

5.5 Chargeback and Dispute Policy

You agree to contact us directly at info [at] gmbmantra.ai to resolve any billing concerns before initiating a chargeback or payment dispute with your bank or credit card company. Filing a chargeback or payment dispute without first contacting us constitutes a breach of these Terms and may result in:

  • Immediate suspension and termination of your account and all associated data
  • Collection of the disputed amount plus any fees incurred by us as a result of the chargeback
  • Reporting to credit agencies and fraud prevention services where permitted by law
  • Pursuit of all available legal remedies, including recovery of legal fees and costs

We maintain detailed records of account creation, each credit purchase, every credit deduction with the action it paid for, and service access logs. These records may be submitted as evidence to your payment provider in response to any chargeback claim.

5.6 Failed Payments

Credit purchases are processed at the time of purchase. If a payment does not complete, no credits are added to your account and no charge is retained. Your account is not suspended and no further attempt is made against your payment method; you are welcome to try the purchase again.

5.7 Managed Services

Our optional done-for-you Managed Local SEO service is a separate monthly engagement in which our team performs work on your behalf. It is not part of the credit system and is governed by the terms of your service agreement, including its own billing, notice and cancellation terms.

6. Acceptable Use Policy

6.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms.

6.2 Prohibited Activities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate Google's Terms of Service or policies
  • Generate or publish false, misleading, or deceptive content
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Transmit viruses, malware, or other malicious code
  • Interfere with or disrupt the Service, servers, or networks
  • Use automated scripts or bots to access the Service beyond normal usage
  • Share your account credentials with third parties
  • Reverse engineer, decompile, or attempt to extract source code
  • Use the Service to build a competing product or service
  • Create multiple accounts to circumvent trial limitations or billing

7. Intellectual Property

7.1 Our Rights

The Service, including all software, content, features, functionality, design, and branding, is owned by GMBMantra and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, or redistribute any part of the Service without our written permission.

7.2 Your Content

You retain ownership of content you submit to the Service. By using the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display your content solely to provide and improve the Service.

7.3 AI-Generated Content

Content generated by our AI systems is provided "as-is" for your use. You are solely responsible for reviewing, editing, and approving all AI-generated content before publication. We make no warranties regarding the accuracy, appropriateness, or compliance of AI-generated content.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the practices described in the Privacy Policy.

9. Third-Party Services

The Service integrates with third-party platforms, including Google Business Profile API, Stripe (payment processing), and AI providers. Your use of these integrations is subject to the respective third parties' terms and policies. We are not responsible for any changes, outages, or issues with third-party services.

10. Disclaimers

10.1 Service Availability

The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind. We do not guarantee uninterrupted, error-free, or secure operation of the Service.

10.2 No Guarantee of Results

We do not guarantee any specific results, rankings, review scores, or business outcomes from using the Service. Results vary based on many factors outside our control.

10.3 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, GMBMANTRA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GMBMANTRA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, WHETHER IN AN ACTION IN CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL AGGREGATE LIABILITY FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO GMBMANTRA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

12. Indemnification

You agree to indemnify, defend, and hold harmless GMBMantra and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any content you submit through the Service; or (e) any chargeback or payment dispute you initiate.

13. Termination

13.1 Termination by You

You may stop using the Service at any time. Because there is no subscription, there is nothing to cancel and no further charge will occur. To close your account and delete your data, contact us at info [at] gmbmantra.ai. Closing your account forfeits any remaining credit balance and does not entitle you to a refund.

13.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice, if you violate these Terms, engage in fraudulent activity, initiate a chargeback, or for any other reason at our sole discretion. Termination for cause does not entitle you to any refund.

13.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may delete your account data after 30 days following termination. Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution shall survive termination.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the Service shall first be resolved through good faith negotiation. If the dispute cannot be resolved within 30 days, it shall be settled by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the arbitrator's decision shall be final and binding.

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through the Service at least 30 days before they take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service.

16. Miscellaneous

16.1 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.2 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and GMBMantra with respect to the Service and supersede all prior agreements and understandings.

16.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

16.5 Contact Information

Email: info [at] gmbmantra.ai

Website: gmbmantra.ai